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Subject of the contract

These General Conditions for the acquisition of products and services, carried out remotely via computer network, by CANULLO MARINO SRL (now ELETTROPOMPEGF.IT), with registered office in Via Michelangelo Buonarroti, 44/46, 62012 Civitanova Marche, VAT. 00920040433 - http://www.elettropompegf.it and owner of the site. Each purchase transaction will be governed by the provisions of Decree No 185/99 and, as regards the protection of confidentiality, shall be subject to regulation pursuant to Law No. 675/96 and subsequent amendments.

Acceptance of general conditions of sale

The contract between the customer and ELETTROPOMPEGF.IT must be concluded with the acceptance of order by ELETTROPOMPEGF.IT. This acceptance is automatic. By placing an order in the manner provided, the Customer declares to have read all information provided to him during the purchase process, and accept the terms and conditions and payment below.

If the customer is a consumer (ie a person who buys goods for purposes not related to his profession), once the purchase procedure will print or save an electronic copy but keep these general conditions of sale In compliance with the requirements of Art. 3 and 4 of Decree No. 185/1999 on distance selling and, as regards the protection of confidentiality, shall be subject to regulation pursuant to Law No. 675/96 and subsequent amendments.

The customer is not entitled to damages or compensation, and any contract or tort liability for any direct or indirect personal and / or property, caused by the rejection, even partial, of an order.

How to purchase

The customer may only purchase products in the catalog ELETTROPOMPEGF.IT the time of the order as described in the relevant information sheets. It is understood that the picture accompanying the description of a product can not be fully representative of its features but differ in color, size, and accessories in the picture. All support information for purchase are intended as mere material for general information, not due to real characteristics of a single product.

The correct order is confirmed by receiving ELETTROPOMPEGF.IT through a reply e-mail, sent to the email address supplied by the customer. This confirmation message will contain a 'Order Number', to be used in any further communication with ELETTROPOMPEGF.IT. The message will include all data entered by the customer who agrees to verify the correctness and to communicate any corrections, as described in this document.

In the case of non-acceptance, ELETTROPOMPEGF.IT ensure timely notification to the customer. For any complaints please contact us via email to store@elettropompegf.it, phone number 0733.898175 or by mail by writing to:


Way Michelangelo Buonarroti, 44/46

62012 Civitanova Marche (MC)

Right of return

Under Article. 5 DL 185/1999, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does the purchase order form to indicate a reference ELETTROPOMPEGF.IT Match VAT), is entitled to rescind the purchase contract for any reason, without explanation and without penalty, except as indicated in point.

To exercise this right, the customer must send a notice to that effect ELETTROPOMPEGF.IT, within 10 working days from the date of receipt of goods.

Such notice shall be sent by registered letter with acknowledgment of receipt, addressed to


Way Michelangelo Buonarroti, 44/46

62012 Civitanova Marche (MC)

or by telegram or fax (0733.898175) always sent within that period of 10 days and followed by a confirmation letter with acknowledgment of receipt, sent out until 48 hours later. Once we have received such notice of withdrawal, the Customer Service ELETTROPOMPEGF.IT will quickly communicate with instructions on how to return the goods which must be received within 10 days from ELETTROPOMPEGF.IT.

The right of withdrawal is subject to the following conditions:

The law applies to product purchased in its entirety, you can not exercise withdrawal only on the product purchased, sealed, once opened, the products must be returned intact and in original packaging, complete in all its parts (including packaging ) to limit damage to the original package, we recommend, whenever possible, to put it in another box, bearing the RMA (return authorization code) should be avoided in all cases the attachment of labels or tape directly on the the original product packaging;

by law, the shipping costs for return of the asset are charged to the customer's shipment, until the certificate of receipt in our warehouse is under the responsibility of the customer;
if the goods are damaged during transport, ELETTROPOMPEGF.IT will inform the customer (within 5 working days from receipt of goods in their stores), to enable him to file a timely complaint against the carrier of his choice and get the reimbursement of the value of the property (if insured), in this case, the product will be made available to the customer for its return, while canceling the request for withdrawal; ELETTROPOMPEGF.IT not respond in any way for damage or theft / loss of property shipped without insurance; to his arrival at the warehouse, the product will be examined to assess any damages not caused by transport. If the package and / or the original packaging are damaged, ELETTROPOMPEGF.IT will subtract from the refund due to a percentage, but no more than 10% of it, as a contribution to the costs of restoration.

Without prejudice to any repair costs for damage to the original, ELETTROPOMPEGF.IT will refund the amount already paid to the customer as quickly as possible and within 30 days of the request for withdrawal, by following the transfer of the amount charged Credit Card or by Bank Transfer. In the latter case, the Buyer shall deliver promptly to the bank on which to obtain a refund (full IBAN code - Account of the invoice).

The right of withdrawal is lost for lack of the essential integrity of the property (the packaging and / or its contents), where ELETTROPOMPEGF.IT finds:

the lack of the outer packaging and / or internal packaging;

the absence of parts of the product;

damage to the product for reasons other than transportation.

In case of forfeiture of the right of withdrawal, ELETTROPOMPEGF.IT will return the purchased goods to the sender and charge the same shipping costs.

How to send:

After obtaining authorization to return the operator:

• carefully pack the materials in order to protect the products from any damage;

• attach and send, together with the goods, including the receipt of purchase;

• apply the label with the address clearly visible and bring the outside of the position very clear and very visible to Return Authorization Number;

• Ship the merchandise port FRANCO following all the instructions provided by us at:


Way Michelangelo Buonarroti, 44/46

62012 Civitanova Marche (MC)

Please note that Products authorized to travel at the expense of the customer made the outward and return at our expense. This means that you can use any carrier or means of delivery shipments, and receive the goods via courier ONLY by us.


Any complaints should be directed to sending an email to ELETTROPOMPEGF.IT info@elettropompegf.it, by telephone or by mail by writing to 0733.898175 CANULLO MARINO SRL - Via Michelangelo Buonarroti, 44/46 - 62012 Civitanova Marche (MC). The sales contract between the customer and ELETTROPOMPEGF.IT is concluded in Italy and regulated by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence in all other cases, the local jurisdiction is the only forum of Macerata.

ELETTROPOMPEGF.IT reserves the right to change the Terms and Conditions at any time and without notice, the user will be periodically see Terms and Conditions.